In a recent decision, the Quebec Small Claims Court considered Alitalia’s actions during a flight delay in Italy. The Plaintiffs had sued Alitalia because the delay caused them to miss their connecting flight to Montreal, Quebec.
The Montreal Convention governs air carriers’ liability during international carriage. Article 19 of the Convention states that an air carrier will not be liable for damages for delay if it can prove that it took all reasonable measures to avoid the delay or that it was impossible for it to take such measures.
